Shipping and Returns
At Mubah Shawls, we are committed to ensuring your absolute satisfaction with our premium handmade shawls. Here’s how our return and exchange policy works:
3 days return & exchange window: You have 3 days from the date of delivery to return eligible items
Unworn and Unwashed: The shawl(s) need to be returned in original, unworn and unwashed condition with all tags and packaging intact
Easy Return: We will only accommodate a return if the item sent from our end is defected or not as promised! To initiate a return kindly e-mail us at hello@mubahdigital.com
Refund or Store Credit: You can choose between a full refund or store credit for future purchases
We use different vendors like PostEx and TCS for deliveries. For local shipments, please expect the package to arrive within 4-5 working days. For international packages, please expect the delivery between 8-10 working days
